Returns:

We want our customers to be 100% satisfied with their Züpers purchase. Period. You may return your order within 7 days of receipt for any reason for a full refund (less shipping cost). Please make sure to email us for an RMA# before returning your items. Orders returned without an RMA# written clearly on the box return package will not be credited.

Exchanges:

You may exchange your Züpers purchase within 7 days of receipt for any reason. Please email us with your return request. Once we have authorized your return or exchange, you may mail back your items to:

Züpers

ATTN: Returns

1817 9th Avenue West

Seattle, WA 98119